O - Overseeing Care

​​​"I am the physician that has been overseeing your plan of care and responsible for your discharge."

​​C - Consultants

​​​"I understand that Drs. ___________________ and _________________ were involved in this plan of care..."

I - Ownership

​​​"...and I want to make sure you understand all of the information that was provided to you. Can you tell me what you have learned from their visit?"

​Q - Questions

​​​"Great, do you have any further questions before you go home?"

Discharge Scripting